EduReels and Avtotest Support

A book or course won’t open, a purchase didn’t go through or you have a question — write to us and we will reply as soon as we can.

sanjarbek89@gmail.com Write to us

Are Avtotest and EduReels one account?: Yes. Avtotest — our driving-test preparation app — uses your EduReels account and the same data. Sign in the same way — with Google, Apple or e-mail — and the driving-rules course bought or opened in one app opens in the other, together with your trainer and lesson progress. You can delete the account in either app — it is deleted in both.
How do I get my books back on a new phone?: Sign in to the same EduReels account — with Google, Apple or e-mail — that you used to buy them. Books are tied to the account and open on any device. “Restore purchases” in the profile reloads them.
How do I get a refund?: Refunds are handled by the stores: the App Store at reportaproblem.apple.com, Google Play in the order history of your Google account. After a refund, the book is closed.
A video won’t play: Check your internet connection and update the app to the latest version. Still not working — write to us with the book and lesson number.
How do I delete my account?: In the app: “Profile” → “Delete account”. Without the app — by request on the account deletion page.